Blog
5 Ways to Reduce Turnover Among Your Gym Staff
We’ve mentioned before how important it is to reduce member turnover and retain members. But what about your gym staff? Are you considering the turnover rate of your class instructors, trainers and administrative staff? It’s important to be aware of this number and...
Pulse Software Updates
Here at Paramount Acceptance, we are always working hard to bring you the best and most up to date software in the industry. We are regularly making updates to Pulse for gym owners, employees and members. Wondering what those updates look like? Here are some of our...
Gym Website Checklist – Top 10 Things Your Website Must Have
A website is an essential tool for a local business like yours. It gives a way for potential gym members to find your business, shares important information about your brand and your offerings, and gives you a hub where you can connect with current members to improve...
3 Ways Your Gym Can Best Utilize Lead Management Software
Converting leads is one of the main ways for your gym to maintain healthy membership numbers. Of course, this process also includes finding and nurturing leads, so there are different stages to the journey. Lead management software makes it easier for your gym to...
How to Capitalize on the Basement Burnout
Club Solutions recently posted an article referencing a study conducted by Orangetheory Fitness and Kelton Global. The survey found that 70% of the surveyed exercising Americans miss their pre-Covid-19 workout routine. This includes being at a gym, having access to...
Why Service Inside and Outside Your Gym is Vital
From the moment your members enter your gym to the moment they walk out the doors, as a gym owner you need to make sure they receive excellent service the entire time. This comes down to every interaction they have within your gym. Yet the service within your walls is...
How to Make Your Members That You Retained During Covid Your Brand Ambassadors
Having a thriving business isn’t only about bringing in a steady stream of new customers. We’ve shared before how retaining customers — in this case, gym members — makes more business sense and leads to more profit. Yet you can go a step further than retention. A key...
April’s Club Solutions Article Feature
Sally Akiona, Paramount Acceptance's Vice President of Operations, gave her insight on billing and collections in this month's issue of Club Solutions magazine. Sally talks about her tips on how to select a company to work with for billing and customer service....
Here’s How to Re Engage Members Who Are Getting Vaccinated
While it’s not advisable to only allow vaccinated people in your gym, it's a great time to encourage long-term or former members to return to the gym after getting vaccinated. This is a good way to re-engage with members in general. Plus, members who were too...
3 Gym Trends From Covid That Will Stay After the Vaccine
As more people receive one of the COVID-19 vaccines, we’re going back to business as usual more and more. Yet, that’s not completely true, is it? The coronavirus changed our society and our world in some ways that won’t go back to how they were before. So while your...