How Paramount Acceptance is Leading the Customer Service Revolution

For service-focused businesses in traditional industries (i.e. fitness, healthcare, etc.) it can seem as though the customer experience cards are stacked against you. Modern customers have quite literally grown up alongside the stigma that certain industries have terrible customer service and that’s just how things are done. Cable companies, for example, are notorious for extra-long hold times, just as large fitness clubs are infamous for being impossible to quit because of all the ridiculous paperwork.

Proactively addressing this negative stigma and giving service industry providers real tools to deliver amazing customer service is the foundational goal of Paramount. By creating tools geared specifically to service industry businesses, Paramount has found a way to revolutionize customer service through a seamless connection between the front desk and the back office. With Paramount’s targeted industry-specific solutions, service organizations have received thousands of 4+ star reviews on Google reviews.

Paramount Acceptance is leading the customer service revolution for:

Hospitals and Urgent Care Centers

Gone are the days of patients sitting around in waiting rooms or not being able to understand the complex payment processes of the healthcare industry. Paramount Acceptance’s holistic billing software makes it easy to schedule and complete patient payments. Additionally, clients can quickly and securely make payments online, further streamlining the client workflow.

Dental Offices

Dental practices are another industry where complex processes and an overwhelming lack of transparency often result in poor customer service outcomes. With Paramount Acceptance, dental offices can easily enter payment information, track new and existing clients, and have clear visibility into what’s going on in the office on a day-to-day basis. Knowing how your staff are interacting with clients can help form a robust customer-centric engagement strategy.

Med Spas

As part of a niche up-and-coming industry, med spas are in a unique position to start out on strong footing in the customer service department. Paramount Acceptance is helping med spas proactively cultivate marketing efforts and deliver recurring membership models to clients. With seamless billing and software solutions, both businesses and clients will appreciate an easier, people-first way to do business.

Gyms, Health Clubs, and Spas

Paramount Acceptance was originally built to deliver billing, software, and marketing services to fitness industry organizations, and we’re still leading the pack today. From managing class schedules to handling member payments to creating new member contracts, Paramount Acceptance is helping gyms, health clubs, and spas create a new type of member-first fitness experience that promotes service, experience, and community.

Just because many service-focused industries have been under scrutiny for poor customer service in the past doesn’t mean this is how it always has to be. Modern gyms, health centers, and other services can take customer service matters into their own hands with Paramount Acceptance. Instead of waiting around for issues and roadblocks to occur, Paramount Acceptance delivers back-office insights and analytics for front-office processes and procedures, making it easy to adopt metrics-based decision making for things that will make a difference in customer’s lives. You can learn more here.